Agent Team
A team of AI agents that splits up multi-step work, with people approving the steps that matter.
A system we build for organizations
Agents are your organization's digital staff
Building an agent is like adding digital staff: each one has its own role and duties, works alongside your team, and people still approve what matters. We act as both consultant and HR team for your agents. We advise, analyze your processes and design each agent's job to fit its role, then choose the model that suits the work and teach it the job with your organization's knowledge and procedures, without using your data to train models.
Like an employee, every agent has
- A role and a clear job description
- Your organization's knowledge and procedures
- Access only to the systems its job needs
- A human manager who approves what matters
- Measures and performance reviews
Consultant and HR team for your agents
- Analyze the processConsultantStudy the real work with your team: which steps agents can take, and where people must decide
- Design the rolesConsultantSet each agent's duties, limits, permissions and hand-offs, as you would in a job description
- SelectHRPick the model and tools that fit each role, for both capability and cost
- Teach the jobHRGive it instructions, your knowledge, procedures and worked examples, then test it on real cases before it starts. Your data is not used to train models
- Review and developHRYour team manages the agents. We help track their work through logs and measures, adjust instructions, and add agents as the work changes
The problem
Multi-step work hops between systems, is repeated by hand every day, and breaks down as volume grows.
The outcome
Each agent owns one job, they hand work to each other automatically, and they stop for approval before anything with real consequences.
Who it is for
Procurement and finance
Comparing quotes and checking documents before payment.
Customer service
Answering, opening tickets and following up.
Teams producing routine reports
Pulling data from several systems into one report.
How it works
- Receive the taskFrom email, forms, ticketing systems or LINE
- Split the workA coordinator agent assigns parts to specialist agents
- Act in real systemsRead and write in ERP, CRM or internal systems within set permissions
- Wait for approvalAnything consequential, such as a payment, needs a person's approval
- Report backSummarize what was done and log every step
Capabilities
Clear roles
Each agent has its own job and permissions
Human approval
You choose which steps wait for a person
Enterprise integrations
ERP, CRM, email and internal systems through APIs
Observability
See what each agent did and how long it took
Error handling
Hands over to a person when an agent is unsure
Add agents over time
Add new agents without rebuilding the system
Measured
What we measure with you
Targets are agreed during Discovery, and real results are reported after the pilot.
- KPI 1Tasks completed
- KPI 2Share of tasks needing correction
- KPI 3Time saved per task
Your data, your control
Deployment options
| Who operates it | Where data lives | Best for | |
|---|---|---|---|
| Managed cloud | We operate everything | A region you choose | Fastest start, no infrastructure team needed |
| Your cloud | We deploy into your cloud account | Stays in your account | Organizations with an existing cloud policy |
| On-premise | Installed in your data center | Never leaves your premises | Data with the strictest requirements |
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