Managed Services
We operate your infrastructure and AI systems after launch: monitoring, security, cost and answer quality, within the service scope agreed in the contract.
The problem
The system is live, but your team lacks the time or skills to look after the cloud and fast-moving AI models.
The outcome
Someone watches the system, you get monthly reports, spend stays in budget, and model updates follow a clear process.
Where AI comes in
AI systems need more care than ordinary software, because answer quality shifts when data or models change. LLMOps and evaluation suites are part of the service.
What the service covers
Monitoring and alerts
Availability, latency and errors are tracked.
LLMOps
Quality is tested before any model or prompt change, with rollback.
Cost control
Cloud and model spend tracked against budget.
Patching and access
Security updates and periodic access reviews.
Backup and recovery
Backups, with recovery drills on schedule.
Monthly reporting
Usage, incidents and proposed improvements.
How we work
- Take overReview the system, documents and access, and list what to fix first
- Set up monitoringMetrics, alerts and a support channel
- RunMonitor, resolve and update within the service scope
- Review quarterlyResults, spend and what to improve
Who it is for
Lean IT teams
Already stretched across systems, with no time for a new one.
Organizations with a new AI system live
You need someone to watch answer quality and model costs.
Organizations over their cloud budget
You need right-sizing and spend tracking.
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What we measure with you
Targets are agreed during Discovery, and real results are reported after the pilot.
- KPI 1System availability
- KPI 2Time to resolve incidents
- KPI 3Spend against budget
Your data, your control
Deployment options
| Who operates it | Where data lives | Best for | |
|---|---|---|---|
| Managed cloud | We operate everything | A region you choose | Fastest start, no infrastructure team needed |
| Your cloud | We deploy into your cloud account | Stays in your account | Organizations with an existing cloud policy |
| On-premise | Installed in your data center | Never leaves your premises | Data with the strictest requirements |
Questions?Wehaveanswers.
Find out how ready you are for AI
Answer 13 questions in about 5 minutes. You get a readiness score across 6 areas and a first scope to start from.